Data SetAI adoption in South African financial institutions
220 South African financial institutions that use AI, including investment managers, insurers, banks, payment providers, fintechs, lenders and pension funds, answered 156 questions on how they use and govern AI and generative AI. The questions cover the expected AI market and their own AI investment for 2024, how material AI is across 17 business areas, ratings of 20 business areas and 35 AI risks (data, model, governance, consumer and operational), machine learning and generative AI use cases, regulatory and other constraints, governance frameworks, explainability methods, accountability and ethics, plus six open questions on customer disclosures, model validation, safe adoption, regulation and examples of AI use. The data suits comparison across sectors, ranking of risks and constraints, cross-tabulation, reliability and factor analysis of the rating blocks, and thematic analysis of the open answers.
Mixed methods220 rowsPrimary dataQuantitative